https://www.jasonmiller.cc/tags/sre/Recent content in SRE on Jason Lee Miller · DevOps & Cloud Security EngineerHugoen-usTue, 14 Apr 2026 19:00:29 -0700https://www.jasonmiller.cc/blogs/killing-the-hero-culture/Tue, 14 Apr 2026 19:00:29 -0700https://www.jasonmiller.cc/blogs/killing-the-hero-culture/<h2 id="killing-the-hero-culture-why-i-build-systems-that-dont-need-me">Killing the Hero Culture: Why I Build Systems That Don’t Need Me</h2> <h3 id="stage-1-the-psychology-of-the-hero-vs-the-architect-of-systems">Stage 1: The Psychology of the Hero vs. The Architect of Systems</h3> <p>In the landscape of modern enterprise technology, there is a recurring character often celebrated in post-incident reviews and all-hands meetings: the &ldquo;Hero.&rdquo; This is the engineer who spends 48 consecutive hours awake during a critical production outage, the one who knows the specific, unwritten command to revive a legacy database, and the one who ultimately &ldquo;saves the day.&rdquo; While this individual’s dedication is admirable, their necessity is a glaring indictment of the system’s architecture.</p>